Customer Service Advisor – Tolworth – Salary £20,000

Our client is seeking a full time Customer Service Advisor to join their very busy Personal Lines Insurance team.  The ideal candidate will have experience in the insurance industry, in particular Motor, Van and Home Insurance and enjoy dealing with customers.

Skills & Requirements:

  • Minimum 12 months Insurance Brokerage experience.
  • Experience in Motor, Van & Home Insurance.
  • Able to provide a high standard of Customer Service.
  • Telephone Sales experience.


  • Working within FCA guidelines.
  • Liaising with clients on all incoming/outgoing calls.
  • Processing adjustments to client policies.
  • Liaising with Insurance companies.
  • Liaising with the Premium funding company.
  • Cross selling Insurance products
  • Assisting other departments when necessary. 

Beneficial Supporting Skills:

  • CII Qualification(s) (if not, provision provided by company)