KEY OUTPUTS

• Primary point of contact for designated portfolio of clients, to develop and maintain long-term relationships
• Undertake periodic risk and cover review meetings with clients and establishing demands and needs
• Lead renewal negotiations – liaising with client, internal broker and insurer when required
• New business prospecting and acquisition, via own generated leads or referral
• Identifying cross/upselling opportunities
• Liaison with internal brokers working on the same client to ensure consistent, high levels of client service achieved
• Involvement with credit control activity when required
• To attend claim meetings/periodic client surveys as required
• Collaborate with colleagues on joint marketing exercises as required
• Pro-active time management to service multiple clients/tasks concurrently, observing and meeting deadlines
• Feedback market intelligence, with particular emphasis on the marine market
• Ensure familiarity of internal systems and procedures to ensure compliance at all times