Customer Service Advisor – Hampshire – Salary £18,000

Customer Service Advisor – Hampshire – Salary £18,000

What you will be expected to do:

  • Calculation & preparation of renewal terms
  • Issue & administration of renewal invitations
  • Renewal review retention calls
  • Revision & Adjustment of renewal terms
  • Mid term adjustment documentation administration
  • Mid-term adjustment calculation

Our client is looking for a candidate with the following –

*Ability to manage own time, meet deadlines and prioritise work

*Attention to detail, numerate and accurate

*Able to communicate effectively with others

*Good IT skills including Microsoft Word, Excel and Outlook

*Strong verbal communication skills

*A proven ability to deliver exceptional customer service

*Team worker with the ability to work on own initiative

*Professional approach to relationships

*Minimum 1 years’ Insurance experience