Insurance Risk Co-ordinator – Property – West Sussex – Salary £30,000 + Benefits

Insurance Risk Co-ordinator – Property – West Sussex – Salary £30,000 + Benefits

The Role:

To act as liaison between Clients, Sales team and survey teams to build good working relations and resolve any queries in a timely manner. Monitor and oversee quality of outgoing surveys and consistency of approach across all survey teams, while ensuring our clients receive expected level of service.


  • Assist the Property and Insurance Sales Team
  • Maintain and manage data in the Company Optimize system
  • Ensure all data entry activities are completed accurately and in a timely manner.
  • Liaise with surveyors, customers and sales team to ensure timely booking of surveys
  • Resolve or escalate where appropriate customer and surveyor issues, initiating communication with the sales team and keeping them informed
  • Ensure survey reports are sent and received in line with company and customer contractual obligations and expectations
  • Assist Line Manager with internal team projects
  • Undertake any other responsibilities that may become necessary for the proper performance of the role


  • Strong communication skills (written and verbal) with both internal and external customers
  • Some knowledge of the insurance industry
  • Good administrative and time management skills
  • Can manage own workload and act independently if required
  • Strong attention to detail and high level of accuracy
  • Maintain an in depth understanding of the following:
  • Insurance and Property Risk Business
  • The client management system Optimize
  • Good knowledge of Microsoft applications especially Outlook, Word and Excel