Working in a busy team mainly on the telephone, dealing with volume sales of car and van insurance but other products too including home and travel insurance. Dealing with enquiries and generally providing a Can Do Attitude aiming to impress and please our clients. We work in a busy environment arranging and renewing policies and you will need to be used to working in such a fast pace.

Essential Skills:

• Good standard of education
• Good proven sales skills
• Good oral and written communication skills.
• Have patience, politeness and maintain professionalism working in a busy environment.
• Ability to multi-task and prioritise
• Ability to communicate with both clients and colleagues at all levels of seniority.
• Liaise effectively with other internal departments and external insurers.
• Confidence to deal with difficult situations and to know when appropriate, seek guidance from managers
• Good team working skills and ability to work with minimal supervision.
• Desire to gain full understanding of products and processes and complete CPD (continuous professional Development)
• Computers skills – Word Excel
• Understanding the Data Protection Act.
• Be able to empathise and show a caring attitude.

Desirable:

• Previous experience in the Car Insurance sector.
• Previous experience in Banking, Retail
• Understanding of cars.
• Call centre experience
• Ability to problem solve
• Good understanding of Maths